User Tips

Prepaid mobile phone services is differ from one country to another and the cost can add up quickly unless you take some sensible precautions. Here are a few tips:

• Let your fingers do the talking. Text messaging is the often the cheapest way to stay in touch while away from home
• Use a low-cost international call service with your sim card, see our International Calling page for more information
• Make sure you are covered. No mobile network covers everywhere, click here to see the coverage information
• In the USA and Canada, you pay when somebody calls you. If you receive an international call you are charged the local domestic airtime rate
• Your account is considered inactive when you have no credit, you cannot receive calls or texts when you have no call credit
• Change the voicemail message on your home mobile number to let people know your US mobile phone number while you are away
• Add your new number to your social network profile, so people know how to get in touch
• Need to meet a friend when you get there? Give them your local mobile phone number, you even save them money, because they don't have to contact you on an international phone number
• Remember to put those all-important numbers on your sim card before you travel; your airline reconfirmation number, travel insurance company, hotels and anything else you might need
• You need an unlocked, multi-band phone to pick up signal overseas. Email us the make and model of your mobile phone at info@fonepool.com if you need more information
• Some mobile phones are locked to a home network. Try a sim card from another network and see if it works in your mobile phone.

Email us at info@fonepool.com if you need more information.